At a glanceHaving CRM, Resource Management, HRMS, ERP, and a meeting and collaboration tool doesn’t fully equip you to manage your IT project delivery business. Read on to find what you are missing. Though Professional Services Automation (PSA) software is finding favor with more and more IT services companies that deliver billable projects, sometimes managers view … Read more
“Action and adaptability create opportunity”. This famous quote by Garrison Wynn applies to all types of businesses across various industrial sectors. The combination of transformative events including the COVID-19 pandemic, the Great Resignation, and more have compelled organisations to restructure, introspect, adapt, and find new avenues to fuel and sustain growth. There is enough evidence … Read more
At a glanceWhy are shared services essential to IT services companies?In what ways do their workflows differ compared to billable projects?How does Kytes PSA help manage them without tedious workarounds? PSA software Professional Services Automation (PSA) software solutions have become indispensable for streamlining the operations of IT services companies. The popularity isn’t surprising because PSA … Read more
Every IT services company knows the stakes—landing the right projects fuels growth, keeps teams engaged, and ensures sustainable profitability. But winning projects isn’t just about having the lowest bid. It’s about proving your value, showcasing expertise, and delivering a proposal that speaks to the client’s needs while safeguarding your margins. A weak proposal can mean … Read more
At a glanceIt’s a paradox. IT services companies deliver digital transformation projects to their customers, but their operations depend on standalone software and many spreadsheets. There is an urgent need for attention to their operational challenges to meet the ever-increasing demands of their customers and employees.This article explains why IT companies need the best PSA … Read more
This article answers the following questions:What are the biggest challenges that confront project managers?What do the project managers need to overcome their challenges?How does PSA software help in meeting the challenges?What kind of PSA software do the project managers need? IT service projects are inherently complex. Managers who oversee these projects face multiple challenges. Project … Read more
At a glanceThe ability of your managers to make sound decisions quickly determines your ability to adapt and grow. Yet, many organizations overlook it. This article analyzes some critical decisions that managers in IT services companies make. It suggests how you can harness technology to improve the quality and the speed of making decisions. How quickly … Read more
At a glanceYour prospective customer faces much higher risks than your organization faces. A quality project proposal can give confidence to your prospect to deal with the risks.The ingredients of a high quality proposal. Companies looking to buy complex IT services face much higher and more asymmetric risks than your organization, as a vendor, faces. … Read more
Professional Services Automation Software, or PSA software, brings operational improvements to IT services companies and other project businesses. It integrates all your existing applications like CRM, HRMS, accounting, and project management to help you track, plan, execute projects, and close deals. However, that you can leverage PSA’s features to persuade new prospective customers to consider … Read more
What you need to do At a glanceBuyers of complex IT services face much more significant risks than the risks their vendors face. Vendors’ inability to mitigate the buyer’s risk causes delays in deal finalization. Ever wondered why those project deals that looked promising are getting stalled? Why is that prospective customer not excited by … Read more
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