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At a glanceIT companies face unhappy tradeoffs among profits, revenues, customer satisfaction, and talent retention.The root causeThe solution and its benefits The challenges The IT services business is ultra-competitive. The presence of large, medium, and boutique-type companies creates intense competition. The demands of customers undergoing digital transformation amid contracting IT budgets put more pressure on … Read more

At a glanceWeb-based or cloud-based resource scheduling is the need of the hour. It impacts your project success rate, revenues, talent retention, and customer satisfaction. Find out its benefits. Learn about the challenges in implementing it. If the project managers and resource management group in your IT services company use spreadsheets and emails to allocate … Read more

At a glanceØ  Resource management is crucial for both short-term and long-term successes of organizationsØ  In most organizations, managers struggle get to reliable and real-time information on resourcesØ  PSA software places ‘Single Version Of The Truth” at managers’ fingertips enabling data-based collaboration and decision making. You are an IT services organization that delivers projects to … Read more

At a glanceProfessional Services Automation (PSA) software can significantly improve both productivity and project profitability. By integrating all existing software packages, capturing and validating data, and making it available in real-time, PSA software enables data-based collaboration and better decision-making. It helps with project proposals, resource allocation, and project planning, preventing wasteful work and avoiding duplication … Read more

A guide to making a wishlist for your best PSA and for selecting your vendor. How you approach the making of your wishlist will decide whether you get lost in the feature set or you keep a clear head. Here is an example. Whichever Professional Service Automation Software (PSA) platform you choose, it is going … Read more

At a glance Project management culture can only be built through an intent and consistent leadership practices. It is best to cut the rhetoric and pay attention to real actions related to talent, processes, digitization, and visibility. This is the last article in the three-part series on ‘Project Management Culture’. Using project management software doesn’t … Read more

Does your organization have these signs of a project management culture? A project management software alone doesn’t mean that you have such a culture. Take this test. The signs also hold clues about how to build such a culture. This is the second article in the three-part series on ‘Project Management Culture’. If yours is … Read more

At a glance It is best to understand project management culture as a synthesis of different facets of culture. Project-oriented culture can also have unintended consequences. The downsides can be avoided through a multi-pronged approach. This is the first article in the three-part series on ‘Project Management Culture’. Yours is an IT services company or … Read more

At a glanceLearn how to effectively manage resources in your IT company. This article outlines the essential steps.  By taking these steps, your managers will be able to focus on actual resource planning instead of juggling spreadsheets. You will be able to overcome challenges like retaining and finding top talent, preventing employee burnout, and digital … Read more

At a glance·       IT project success depends on resource allocation and scheduling.·       Resource planning and scheduling can prevent delays, improve quality and customer satisfaction, and protect margins.·       Good resource planning can prevent misallocations and employee burnout.·       Resource planning is a core function and requires enterprise-class resource management software. It may seem that planning resource allocation … Read more