Professional Services Automation Software, or PSA software, brings operational improvements to IT services companies and other project businesses. It integrates all your existing applications like CRM, HRMS, accounting, and project management to help you track, plan, execute projects, and close deals. However, that you can leverage PSA’s features to persuade new prospective customers to consider … Read more
What you need to do At a glanceBuyers of complex IT services face much more significant risks than the risks their vendors face. Vendors’ inability to mitigate the buyer’s risk causes delays in deal finalization. Ever wondered why those project deals that looked promising are getting stalled? Why is that prospective customer not excited by … Read more
Between hype and dismissal as a fad, AI holds promise. This article helps you understand AI’s benefits for your organization and what you need to be AI-ready. ChatGPT jolted and triggered ‘Code Red’ in the big tech companies. The hype around AI has risen to a crescendo. The hype won’t subside anytime soon now. One … Read more
You can find any data on the world wide web. But are you able to retrieve data within your organization in the form you need it and when you need it? “Data is the new oil”. Almost everyone – from the Big Tech to your local corner store – has been collecting your, mine, and … Read more
Adopting the right resource capacity planning software can significantly improve efficiency and productivity. Managers can acquire data across resource segments within a centralized dashboard, giving them more capabilities in an agile manner. One of the main reasons why enterprises adopt a resource planning software is to improve their process output. Firms want to save cost … Read more
At a glanceThe damage caused by the tangled web of DSO goes beyond financial performance. It snares everyone. It results in a lot of unproductive and frustrating work. What’s more, your real DSOs are more than you think. Fortunately, there is a ready solution. DSOs or days sales outstanding is a common financial indicator. As an … Read more
Counterintuitive? Yes. Keep reading to know why. Management Gurus exhort companies to focus on customers. They say that companies need to develop an outward-looking culture. They are of course very right. But what is happening in IT services companies? Let us take a detour. IT companies have been rendering a wide range of complex technology … Read more
At a glanceTime to lead your projects. Use the right tools for building project plans, assessing risks, assigning resources, and tracking progress and budgets of your projects. Use authenticated real-time information to make decisions with confidence and speed. As a project manager delivering IT services, do you chase other managers to get the right resources? … Read more
At a glanceIt can be myopic to focus only on the productivity of coders and developers. Don’t live with the critical systemic productivity problem, explained in this article, that is slowing everything down. Get top PSA software to solve it. What is your experience when you try to meet your colleague or a friend who … Read more
At a glanceIT companies face unhappy tradeoffs among profits, revenues, customer satisfaction, and talent retention.The root causeThe solution and its benefits The challenges The IT services business is ultra-competitive. The presence of large, medium, and boutique-type companies creates intense competition. The demands of customers undergoing digital transformation amid contracting IT budgets put more pressure on … Read more
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